Returns Policy

Refund Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your T-Shirt must be unused and in the same condition that you received it.

To complete your return, please pack your product[s] together with a copy of the proof-of-purchase - eg. the Sales Confirmation we emailed you when you purchased the T-Shirt[s] - and send the package to:

SafeWord Returns
Unit 13 Haybridge House
15 Mount Pleasant Hill
London E5 9NB

We will process a full refund of your original order (including any discounts applied at CheckOut)  but will not cover your costs of returning the items to us.

At any time, your SafeWord order number if the reference for the Return and feel free to drop us a line to info@safeword.shop if you have any issues with products that would required a return.

Alternatively please contact us using the Contact link (at the top of each page).